Thank you for choosing B. DROW AGENCY ! We are committed to providing you with a seamless shopping experience. Please read the following information regarding our shipping and delivery policies.
- Order Processing:
Orders are typically processed within [number of business days, e.g., 1-7 business days] of receiving payment.
During peak seasons or promotional events, processing times may be extended.
- Shipping Methods:
We offer several shipping options to meet your needs. Available methods and estimated delivery times will be displayed at checkout.
Shipping costs are calculated based on the weight of your order and the selected shipping method.
- Shipping Destinations:
We currently ship to [list of countries or regions you serve].
For international orders, please note that customs and import duties may apply and are the responsibility of the customer.
- Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order by visiting the “Track Order” section on our website or using the provided tracking link.
- Delivery Timeframes:
Estimated delivery times are provided for each shipping method during checkout.
Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing and local postal services.
- Delayed or Lost Shipments:
In the event of a delayed or lost shipment, please contact our customer service team at email@example.com We will work with the shipping carrier to resolve the issue promptly.
- Delivery Address:
Customers are responsible for providing accurate and complete shipping addresses. Any additional charges incurred due to incorrect information will be the customer’s responsibility.
- Shipping Fees:
Shipping fees are non-refundable unless the error is on our part.
Additional fees may apply for address corrections or re-shipping if the package is returned to us.
- Contact Us:
If you have any questions or concerns about our shipping and delivery policies, please contact us at firstname.lastname@example.org
This shipping and delivery policy is subject to change without notice. It was last updated on the date mentioned above.